OET Referral Letter: Structure, Language and What Examiners Check

A practical guide to writing an OET referral letter. Covers what information to include, how to select from case notes for a specialist reader, and the specific mistakes that cost Content and Genre marks.

By Dr Mariam's team 3 min read
OET Referral Letter: Structure, Language and What Examiners Check

Referral letters are the most common task type in OET writing. You are asking a specialist to assess and manage a problem your patient has that falls outside your scope or capacity. The examiner is checking whether your letter gives that specialist what they need to take the next clinical step, nothing more and nothing less.

What the examiner checks in a referral letter

The six OET writing criteria each apply, but three are most directly tested by the referral task:

Content: Did you select the information the specialist needs? This is determined by the referral reason and the specialist’s role. A neurologist receiving a referral for new headaches needs onset, character, associated features, red flag exclusions, and current medication. They do not need the patient’s full orthopaedic history.

Conciseness and Clarity: Is the length appropriate? Referral letters in professional practice are concise. Transcribing the full case notes loses marks.

Genre and Style: Does the letter read as professional clinical correspondence? The tone is formal but not bureaucratic. Technical language is appropriate for a specialist reader, but abbreviations must be used with judgment.

Structure of a strong referral letter

Opening paragraph: purpose and patient

One sentence identifies the referral reason, the patient, and one identifying clinical detail. See how to write the opening sentence for the full technique.

“I am writing to refer Aisha Mohammed, 34, to your gastroenterology service regarding a three-month history of dysphagia to solids, associated with significant weight loss.”

The opening paragraph then adds two or three sentences giving the specialist the minimum context they need to accept the referral.

Background paragraph: relevant history only

Select from the case notes the history that connects to the referral reason. A three-month history of dysphagia requires: dietary intake, weight loss, symptom progression, and any relevant past GI history. It does not require childhood immunisations, orthopaedic procedures, or psychosocial background unless directly linked.

One focused paragraph is almost always sufficient. If the relevant history genuinely requires two topics, for example a psychiatric history and a medication change both relevant to a neurological referral, use separate, short paragraphs.

Current status and investigations

What is the patient’s situation right now? What have you already investigated, and what did those investigations show? This paragraph tells the specialist what work has been done so they do not repeat it, and signals the urgency of the referral.

“Full blood count revealed iron-deficiency anaemia (Hb 96 g/L). Barium swallow performed on 22 May 2026 showed a structural narrowing at the lower oesophagus. CT chest and abdomen is pending.”

What you want the specialist to do

Be explicit. “Assessment and management” is appropriate for most referrals. When the referral is urgent, state why and ask for a specific response time if the case notes prompt it.

Closing convention

Restate the request and invite contact. This is Genre convention, not summary. Examiners expect it.

“I would be grateful for your assessment and management. Please do not hesitate to contact me should you require any further information.”

Information to exclude

Case notes always contain more than the referral needs. Exclude:

  • Social history unrelated to the condition being referred
  • Investigations that did not contribute to the referral decision
  • Chronic conditions stable and unrelated to the referral reason
  • Details of previous admissions not connected to the presenting issue
  • Allergies unless the specialist will prescribe

The reading case notes method gives a systematic approach to this selection before you start writing.

Language patterns for referral letters

Referral request: “I am writing to refer / to request an assessment of / to seek your opinion regarding”

Presenting the history: “She presents with a six-week history of / He reported onset of / Clinical examination revealed”

Describing investigations: “Blood tests demonstrated / Imaging confirmed / ECG showed”

Closing: “I would be grateful for your assessment and management plan / I would appreciate your urgent review / Please do not hesitate to contact me”

Avoid informal register: “I think she might have X”, “Could you possibly have a look at”, “He’s been having this problem for a while.” These phrases affect Genre and Style, where clinical directness is expected even in polite formulations.

For a complete annotated example of a Band 350 referral letter, see the OET writing sample.

Frequently asked questions

Common questions on this topic — full answers below.

What information should I include in an OET referral letter?
Include the reason for referral, clinically relevant history, current presentation, investigations already done, treatment tried, and the specific action you want the specialist to take. Exclude information the specialist does not need to act on the referral. The Content criterion rewards appropriate selection, not comprehensive documentation.
How long should an OET referral letter be?
A referral letter should be long enough to give the specialist what they need and no longer. In exam conditions, this typically means three to five paragraphs. Under the 2026 criteria, including irrelevant information costs Conciseness and Clarity marks, so the goal is appropriate length, not a target word count.
Should I repeat the referral request at the end of the letter?
Yes. Closing the letter by restating the referral request and adding a contact invitation is standard professional format: 'I would be grateful for your assessment and management plan. Please do not hesitate to contact me if you require further information.' Examiners expect this closing formula and its absence can affect Genre and Style.
What tense should I use in an OET referral letter?
Past tense for history ('she presented with', 'investigations revealed'). Present tense for current status ('she continues to report', 'her BP remains elevated'). Future or conditional for the request ('I would appreciate', 'I would be grateful if you could review'). Mixing tenses within a clinical section is a Language error.
Can I use abbreviations in a referral letter?
Abbreviations are appropriate when the recipient uses them professionally. Writing to a cardiologist, 'NSTEMI', 'ECG', and 'troponin' are acceptable. However, avoid abbreviations in the opening and closing conventions, and spell out anything the specific specialty might not use routinely. Under Genre and Style, over-reliance on abbreviations where plain language is clearer costs marks.
What is the most common Content mistake in OET referral letters?
Including too much of the patient's history rather than only the history relevant to the referral reason. Examiners assess whether the selection serves the specialist's need. A referral to a respiratory physician for persistent cough does not require a detailed cardiac history unless the two are directly linked.

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